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Frequently Asked Questions

General

What happens to the personal information that I submit to you?

Any personal information submitted through the website is protected under the Data Protection Act 1998. See T & C.

I am worried about submitting my debit card details on your site. Is it safe?

We have chosen to work with Trust Payments to process the payments that you make for orders.

In this way we ensure that your payment details are not passed through our website but are input directly into the highly secure Trust Payments platform.

Are you regulated by the Financial Conduct Authority?

No. The main focus of the Financial Conduct Authority (FCA) is in the regulation of conduct of both retail and wholesale financial services firms. We do not offer financial services or advice.